ROG 2 AUTO SWITCH OFF WHILE CHARGING /
amirtharaj4apk
Level 1
in ROG Phone 2
Please tell us some basic information before asking for help:
- Model Name: ROG 2 ZS660KL
- Firmware Version:17.0240.2009.49
- Rooted or not:NOT ROOTED
- Frequency of Occurrence: WHILE CHARGING AFTER 2 TO 5 MINS - BUT NO SWITCH OFF IN FULL CHARGE while charging
Hi i am using ROG 2 My phone is switch off while charging and also switch of while playing games during charging
any one if having the same issued and finds the solution please help me to solve the issue or
go to the service center is best please help
1st time i am purchasing mobile in asus .1st time itself very bad experience .
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Comments
Have u tried changing the charger adaptor?
Hi there, I am also facing the same problem, one mod message me on my email but I didn't get the reply! I changed the charger adaptor also, but still its frequently restarting on its own and I can't play games even when it is not on charge🥺
If you are facing random reboots or shutdown more than once, try factory reset post .49 firmware. If it doesn't work.
Kindly visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india
Visit service center..everyone whoevr facing this problem.. motherboard is faulty most probably
Visit service center asap and tell them to chck motherboard
I got my device motherboard replaced 1 day back..I was also facing the same problem since august
now is it all right? phone not restarting again and again?
It's working fine till now..it has been 2 days but only problem is getting heated up within 5-10 min of charging mainly upper half of phone..and FAQ/zenui help app and chrome wasn't getting updated via wifi but after 3 factory reset they got updated by mobile network..having problem with wifi don't know why..other apps got updated by wifi
I hv contacted one mod yesterday..and attached one video so he is going to tell me whatever the problem is..may be heating issue is due to these apps and may be other troubles are also caused by these apps