Too many attempts issue on device security page

rahulkamboj1990rahulkamboj1990 Level 1
edited November 5 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Rog 3
  2. Firmware Version: android 10 (17.0823.2008.78)
  3. Rooted or not: No
  4. Frequency of Occurrence: very hogh
  5. APP Name & APP Version (If your issue relates to the app): Device security

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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i am trying to add finger print, remove passcode pin, add face id.... But as soon as i click on any item it shows "Too many incorrect attempts". And 29 seconds timer comes. After the completion of the tomer there is no option of adding passcode or pin. This issue is inside settings menu -> security and lock screen -> device security. Earlier it was working and i was able to add finger print. Now this issue is coming. Screenshot is attached on click on any of the items inside device security issue comes. That "too many attempts" page screenshot i am trying to take it just shows black page. Is it because of some overlapping of black page over another page. Really fed up with this kind of software experience. Fix it asap please.


Comments

  • Hi,

    Please share a video with the steps which you are doing and getting error.

    I have checked on my phone it woks smoothly. The screenshot you provided doesn't explains.

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