Zenfone 5 Z lens problem

vedatemre02vedatemre02 Level 1
edited October 2020 in ZenFone 5 Series

I wanted to take a wide-angle picture, but I came across a trapezoid line on the screen and I was bored.

I think this problem is inside the lens

I looked at the camera and didn't find any superficial scratches. What is the problem?

Otherwise, I have to send my service, I wonder how healthy the service idea will be.

There is also a more problematic return.


  • Alice RenautAlice Renaut Level 1
    edited October 2020

    It is clearly a cotton sewing thread cut.

    It's not in your hand, like from a glove or anything else?

    If it isn't, maybe it's in the gears of the camera. Only the service center can help you.

    It's definitely not a software issue.

This discussion has been closed.