Freeze and restart itself

MuhdMuhd Level 1
edited October 2020 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name: rog 2
  2. Firmware Version: 17.0240.2009.49
  3. Rooted or not: not
  4. Frequency of Occurrence: Sometimes
  5. APP Name & APP Version (If your issue relates to the app): pubg

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Help me please, when im playing pubg sometimes it freeze and reboot itself. What i do to prevent this from frequently happen is by changing from gaming tuning to hardware tuning. Sometimes not only pubg that make my rog freeze but when i open other app also happen i think maybe my rog cant withstand with heat above 39 degree. Help me please even already on latest update this issue still happen 😭 dont suggest me to bring to sc because i dnt want to drop and wait for couple weeks


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