Incoming call audio is working in safe mode but not working in normal mode

prajkash · September 2020

I am using Rog phone 3 tencent 12 gb 256 gb version. All calls work fine in safe mode. But, in normal mode there is no audio for incoming calls. Once I pick the call, I am not able to hear anything, the caller also doesn't hear anything. But, out going calls are working fine. I tried factory reset. But, still the same result.

Anders_ASUS · September 2020

This issue sound similar to what we have fixed in the next FOTA. It should be available soon

prajkash · September 2020

Thanks for your response, however, disabling "google-> settings -> voice -> voice match -> Hey Google access your assistant anytime you say hey google, even if your screen is off or you are using favorite app" solved the problem temporarily

ash.mate10pro · October 2020

https://zentalk.asus.com/en/discussion/35933/incoming-call-audio-is-working-in-safe-mode-but-not-working-in-normal-mode

I have the Same issue, it's very bad

Incoming call audio is working in safe mode but not working in normal mode

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