Why ASUS Zenfone 5Z after latest update stops charging fast?

nishants150nishants150 Level 1
edited November 2020 in ZenFone 5 Series

My Asus zenfone 5z now only charge 7% in exact 30minutes why Asus removed fast charging from a phone with the latest update? Are you asus people forcing me to upgrade my phone by doing this?

Please tell us some basic information before asking for help:

  1. Model Name: Asus Zenfone 5Z
  2. Firmware Version: WW user 100.10.107.92_20200715
  3. Rooted or not: Non-rooted
  4. Frequency of Occurrence: All the time
  5. APP Name & APP Version (If your issue relates to the app): System

Inethere is no fast charging I have original Asus charger and cable, I also tried with other trusted fast charger and cable but still, it charges with the speed of 7% for 30minutes. Please resolve this no one goona buy a brand whose phone charges soo slowly in 2020. One more thing you notice that "charging" word is partially hidden due to some glitch. I mean what is happening to ASUS are you guys want me to upgrade deliberately?======================================

Best Answer

  • AveranAveran Level 4
    edited October 2020 Accepted Answer

    Clean charging port (with tooth pick or toothbrush) or try charging with a different type c cable

    I had the slow charging issue a while ago cleaning my type c port helped tho (there was quite a bit of lint deposition in the charging port for me)

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