Error in app com.android.settings, what should I do?

101sistema101sistema Level 1
edited October 1 in Others

Reset to factory settings did non help. What should I do?

Comments

  • Hi 101sistema

    Thank you for your asking. Kindly provide the information below so that we can better assist you.

    A. Model Name: Settings>System>About phone

    Refer to the link below to check the model name by model no. in the link

    https://www.asus.com/support/FAQ/1014441/ 

    B. Your current firmware version

    Settings>System>About Phone>Software information

    C. Any picture of the issue

    D. Please try the following steps to access recovery mode for the Factory Reset:

    0. Try to back up your data with USB cable

    1. Power off the phone, then keep pressing "volume down key"

    2. Press "power key" and stop press " power key" once you feel the vibration. Still keep pressing "volume down key".

    3. Stop press "volume down key" once you enter [Android Recovery] Screen

    4. Choose "Wipe data/factory reset">"Yes"

    5. "Reboot system now"

    #Hardware Reset Guide

    https://www.asus.com/support/FAQ/1006346/

    Please note that once the steps are completed, all data, apps, settings and personal information will be deleted.

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