ASUS - ZenTalk

lotzsubin · ‎08-22-2020

System: Asus Vivobook 15
Battery or AC: Battery
Model: X505ZA-EJ274T
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：I bought an asus Vivobook X505ZA-EJ274T laptop 7 months ago. The complaint came a month ago.I went to the service center and replaced the laptop keyboard and now the same complaint came again.I am a normal user. It is used with good care.Some times isn't work touchpad also. What is the complaint so quickly? what can I do?
Please respond....

RAJU_MSC_MATHEM · ‎08-22-2020

lotzsubin
System: Asus Vivobook 15
Battery or AC: Battery
Model: X505ZA-EJ274T
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description：I bought an asus Vivobook X505ZA-EJ274T laptop 7 months ago. The complaint came a month ago.I went to the service center and replaced the laptop keyboard and now the same complaint came again.I am a normal user. It is used with good care.Some times isn't work touchpad also. What is the complaint so quickly? what can I do?
Please respond....

Asus Vivobook 15 X505ZA-EJ274T running isn't well

there are different reasons for not running well. we can't list all. but you can disable certain third party services , if possible delete all scheduled tasks.

Blake_ASUS · ‎08-23-2020

Hello lotzsubin,
Please kindly specify what kind of issue you have.
What happen to your keyboard?
Was there any update or modification before the issue occurred?
Thank you.