Unlock Device Tool cannot unlock bootloader

raghinraghiniraghinraghini Level 1
edited September 2020 in ZenFone Live Series

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone Live ZB501KL
  2. Firmware Version: WW_13.1407.1804.64_20180612
  3. Rooted or not: No
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app): Unlock device tool

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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