Asus 6z motherboard damage

edited September 2020 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: 6z/ZS630KL
  2. Firmware Version:
  3. Rooted or not: No

One day, the screen went black suddenly, though the phone was responsive underneath, and the notification also was visible. One day passed, the issue still did not resolve. Next day, I submitted the device to asus service center, they said that the motherboard had been damaged. I would like to mention that i had recently installed an update, could this be due to that?What should be done next? It's been just 13 months since I have bought the device. I guess, a new motherboard would be around the M.R.P of the phone😕


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