Camera cannot flip after recent update to 17.1810.2008.171

gadirajugadiraju Level 1
edited October 2020 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 6
  2. Firmware Version: 17.1810.2008.171
  3. Rooted or not: Never
  4. Frequency of Occurrence: Everytime
  5. APP Name & APP Version (If your issue relates to the app): Stock Camera

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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My zenfone 6 camera was working perfectly fine even few minutes before the update. After I updated to 17.1810.2008.171 today, everytime I try to take selfie in Asus stock camera and even in gcam, the camera shakes a bit and throws a pop-up on screen. "Camera cannot be flipped. Please make sure there is nothing obstructing it." It does it 4 times consecutively everytime I try to take selfie. There is no obstruction or anything of that sort. This is very annoying. Please let me know the solution. To me it looks like a software issue.

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