ROG Phone 2 Crashes & Restarts When Gaming

Please tell us some basic information before asking for help:
- Model Name: ROG Phone 2 (128 GB)
- Firmware Version:ANDROID 10 (5th July 2020 security patch)
- Rooted or not: Not rooted
- Frequency of Occurrence: Everytime I play games or stream on Youtube
- APP Name & APP Version (If your issue relates to the app): not app related
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I've had a new issue since this week's start. My phone has began randomly crashing & restarting when I play games. I have had the phone since November 2019 & faced relatively no issues so far, but this new one had really frustrated & discouraged me because my live game streams are affected & I have to explain it everytime to my viewers.
Its really weird to not be able to use a gaming phone for gaming. I plan on visiting the service center the coming week & discussing this with them, but since I'm located in a small town in India, I'm not sure they'll accept ROG.
Apart from this, the airtriggers have begun flickering & I've tried everything from sensitivity booster to changing levels of pressure.
Can someone please guide me about what I should do? I'm very disappointed with this new issue & can't even begin to think of the troubles I'll face if this issue persists after warranty is over.
Comments
I have the same problem...Asus please fix this fast
Same problem.. plz asus help us
The fix is to visit an ASUS Service Center. We have already concluded that this issue is hardware and not software.
@Anders_ASUS I did and it started a whole new series of bad experiences & disappointments. I made a new discussion about it named 'ROG Phone 2 Nightmarish Experience'.
Do check it out maybe :)
I am facing the same issue with gaming and daily usage it is crashing and lagging like hell even redmi note 9 pro scrolls smoother than this ROG phone 2 please ASUS help us.