No Sound Coming at the Upper Earpiece Of My Speaker Of ZenFone 6
muhdamirulfahmi12345
Level 1
- ZenFone 6
- .165
- Not Rooted
- Occurring Now
- YouTube Vanced
Recently Was Using fine the phone, no issues at all .When I install the Vanced YouTube and activate the VP9 codec in the settings, couple of days later realised that theres no sound coming from the top of my earpiece. Try going settings and call volume too make sure if it's working again but still no sound at the top. When making phone calls , only the bottom speaker is heard and all when I used the speaker button , the earpiece at the top can't be heard . I believed a software issues will be able to fix it since previously it was perfectly fine. Hope it will be rectified soon since it's a very good phone I have used for a while. Also, restarting and factory reset did not fix the issues at all.
Comments
Just to add on that after doing the Speaker Test, going to the call volume settings, sound came out from the bottom speaker and the earpiece speaker but the sound coming from it is very low.
Hi so can anybody give me answers moderator?
I'm having the same problem.. what happened? It was working ok until 30 or 31st of July 🤔... No audio incoming from the main speaker: I can't make any normal call; I have to use the lower speaker or headphones...
@Anders_ASUS @CH_ASUS
Aw yeah I didn't install any codec or SW to have this issue, but auto updates are activated. I guess I'll have to send it for tech repair as I have 1 more year of warranty..
Hi,
This scenario happens when you using Vanced YouTube only? Or any app?
Are you using Vanced YouTube as well?
When using Vanced YouTube only, I believed it's related to the codec. @Kris_ASUS . Hopefully it gets rectified via software as soon as possible since some of us too in the community has the same issues too and like we need to make important calls too.
Hi any update on the issues? @Kris_ASUS
it's been 1 week and I have yet to have the solution to the problem. The least you could do is say something about it.
Hey I root my phone to get the logcat of the issues the least you could do now is just trying to figured out the problems with it now..also attached is the video during my time getting the log with it.
@Kris_ASUS
Also just realised that the picture for call volume should be different from this "Headphone jack" picture
I also experiencing same issue some times I just uninstalled the Vanced and installed the official youtube
@johnvesslym hey where you able to fix the issue then?
Just reinstall it
@johnvesslym still can't get it too worked.... @Kris_ASUS @Anders_ASUS @CH_ASUS any solutions?