Freeze and Restart Issue
realhacker2015
Level 1
I am using Asus ROG Phone 2 and currently on Android 10. Like the Zenfone 6.167 update triggered the motherboard issue. I can say that something happened to our Rogue 2 during Android 10.
This happened for most devices, I can't use WhatsApp and play games during multitasking or charging. My phone is restarting.
What if I'm using it?
I know this is a hardware issue. But why is Asus not saying anything or accepting his side problem like he did for zenfone 6.
And please do not tell me about factory reset. I did this 5 times and I tried all the Android 10 stable versions and Android 9 as well.
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Comments
The advice made by moderator/admins is to take the device to a service centre. You can see the recommendation here:
You can find the location of your service centre here:
Hi,
Sorry to hear this. If you feel the device is restarting again and again even during normal operation.
I advice you to Kindly visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india