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My device is ZC550KL,8939 CPU,

kishore_ghubade
Star III
When I see movies in pen drive on this mobile,bellow error seen.
can't properly play this file due to an unexpected error has been occurred.
Above issue start,what is solution ?
screenshot-20200727-105335.jpg
screenshot-20200727-151643.jpg

2 ACCEPTED SOLUTIONS

Accepted Solutions

abhaykrishnan02
Zen Master I
kishore.ghubade

I also used MX player ,but above error is show.

Is pendriv issue or mobile issue.

I also tried factory reset and wipe cache also.


View post
are u able to copy file from pendrive

View solution in original post

victor010
Zen Master III
Hi there, kindly try using another pen drive and see if the same error occurs, and use this pen drive in another device and see if the problem exists. Also check if the OTG cable is working properly and you can transfer files to the device.

View solution in original post

7 REPLIES 7

kishore_ghubade
Star III
I already done,factory data reset and wipe cache partition.is it pen drive issue or device issue ?

abhaykrishnan02
Zen Master I
kishore.ghubade

When I see movies in pen drive on this mobile,bellow error seen.

can't properly play this file due to an unexpected error has been occurred.

Above issue start,what is solution ?

screenshot-20200727-105335.jpg

screenshot-20200727-151643.jpg


My device is ZC550KL,8939 CPU,
try using different video player like mx player

kishore_ghubade
Star III
I also used MX player ,but above error is show.
Is pendriv issue or mobile issue.
I also tried factory reset and wipe cache also.

abhaykrishnan02
Zen Master I
kishore.ghubade

I also used MX player ,but above error is show.

Is pendriv issue or mobile issue.

I also tried factory reset and wipe cache also.


View post
are u able to copy file from pendrive