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Stop OTG reverse charging notification

barodsunil
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS ZENFONE MAX ZC550KL
Firmware Version:
Rooted or not: NO
Frequency of Occurrence: EVERY FEW SECONDS
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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2 REPLIES 2

barodsunil
Star I
Attaching the screenshot

Christine_ASUS
Community Legend II
Hi barodsunil
Thank you for your asking. The issue of reverse charging notification keep pop-up could cause by various reasons, a common reason is the battery port had too many debris, so that the port keep detect debris or moisture.
1. Please try to clean your port with compressed air can or bring it back to Repair Center for device checking.
Check on ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs
2. Also, please try "the Factory Reset" 
Settings>System>Reset options>Erase all data(factory reset)
Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.

Furthermore, kindly refer to the link as the similar question
Trebla
Hello, baka meron dito na kagay nang nangyari sa zenfone 4 max ko.


Bigla nalang lumabas sa notification bar ang reverse charging kahit hindi nakasaksak ang otg. Hindi na rin nagchacharge ang cp ko habang bukas. Nagchacharge lang sya kapag naka off. Na format kona rin kaso ganon prin. Attachment not found.
REVERSE CHARGING PROBLEM