Lock screen service bug

edited July 13 in ZenFone 6

Hi.

There are apps, which allow user to lock the screen with a press of a shortcut on a desktop, for example: One Click Lock Screen (can be found on Play store).

Once installed, the app requires lock screen service permission, after granting which the app successfully locks the screen, however, after reboot it doesn't work and when opened, redirects to the accessibility section in settings, as if the permission isn't granted, but in fact it is. After toggling the permission off and back to on, the app starts working again until next reboot. I tried with another app, and still getting same result. This is a Zenfone 6 firmware bug, I assume, since on my other phone with pure stock Android 10, it is working fine. Please, fix it.


Comments

  • _jis__jis_ Level 5

    I am using many apps which I use almost constantly which are dependent on accessibility services and cannot confirm such a behaviour after restart at all. Question is why is your experience different and what is the primary culprit for your problem?

    I'm on WW_17.1810.2007.165 version but even with no previous version I didn't have a problem like you.

    But you are not alone, see the other thread:

    https://zentalk.asus.com/en/discussion/28655/accessibility-services

    For example I am using gesture via FNG to lock the screen:




  • You need to follow same steps to reproduce it, otherwise your statement is not precise. I also use lots of apps which use assistance services, but the bug is only with lock screen service.

  • _jis__jis_ Level 5
    edited July 19

    If you want others to test it with the application you describe, it would be useful to at least provide a link, here it is:

    I installed it, configured it, tested it, restarted my phone, tested it again and have no problem.

    So still the question is why is your experience different and what is the primary culprit for your problem?


  • _jis__jis_ Level 5

    Did you checked Auto-start Manager, etc.?

  • edited July 19

    That's a really good point, but the thing is I wasn't able to post a link due to the lack of user reputation. Otherwise, I would be happy to.

  • MisterMister mod
    edited July 19

    @alexander.tatevyan

    Please check your settings as bellow:

    (1) Mobile Manager > PowerMaster > Auto-start manager > One Click Lock Screen > Checked

    (2) Mobile Manager > More option > Settings > Clean up in suspend > Off


  • edited July 19

    I confirm following:

    1. Clean-up in suspend is off
    2. The app was not allowed to auto-start (because I enabled autodeny autostart for newly installed apps from Power master settings)

    So, after allowing auto start for this app, it now works fine even after phone reboot. Thank you both, guys, for sorting this out for me! :)

    One question related to this:

    Is this an expected behavior? I mean, is it by design of ZenUI or Android OS itself, that the app should be autostarted at boot time, otherwise it will conflict with permissions?

  • One might question me why I prefer an app for locking screen when there's already a built-in gesture to lock with double tap. I would say, it is a personal old-school "caprice". Maybe I need to review my habits to start using built-in feature instead of a dedicated app, which just hangs there in memory most of the time.

  • _jis__jis_ Level 5

    Ok, fortunately, app name was enough in your case, but there are applications for which the name alone is not enough, and then it is necessary to specify it and some alternative solution can be used for this:

    id=io.github.wangcheng678.lockscreen
    


    https://play.google.com/store/apps/details?id=io.github.wangcheng678.lockscreen
    
  • Noted with thanks)

  • _jis__jis_ Level 5
    edited July 19

    Is this an expected behavior? I mean, is it by design of ZenUI or Android OS itself, that the app should be autostarted at boot time, otherwise it will conflict with permissions?

    You shouldn't play with banning autostart at all unless you know exactly what you're doing. You can see the side effect consequences as it turns out ... Of course, there is nothing like that available in pure Android, this is an extra feature from Asus for Power users, but they know what they are doing. It will do more harm than good to ordinary users. I'm a power user myself, but I have automation turned off for this feature. And I only have manually disabled two applications from auto start.

  • _jis__jis_ Level 5

    I totally understand you, you are using what you were used to. Of course, it is better to use the options available in the system from the manufacturer. On the other hand, next time you buy a phone from another brand and you will have to return to your favorite application, because it will not have this feature in the system, so it is not possible to recommend a clear way, just use what suits you better.

    I always try to make the most of what the manufacturer provides, on the other hand I even disable some of its proprietary applications and install those I have been used to for years (mostly from Google) and replace many single-purpose utilities with Tasker, where I program exactly, what I need.

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