freezes phone 2
Yosi
Level 1
rog phone 2 (8/112)
freezes and trying auto restart Several times in a row. Until he is on. problem
thankes
0
This discussion has been closed.
Yosi
Level 1
rog phone 2 (8/112)
freezes and trying auto restart Several times in a row. Until he is on. problem
thankes
Comments
Are you running any apps/games that's causing the freeze and restart?
Did the freeze and restart happen before?
I'm not playing on the phone. This happens for no particular reason. It also happens a lot while charging. If I turn the device on, it always happens. I formatted the factory settings. It helped for a few days.
Maybe I need another version?
Does the back of the phone say Tencent by any chance?
If not, you probably need someone else to help you or a mod who can help log your device mainly because it sounds like you can reproduce the issue consistently.
"tencent games" on the back
tencent games on back
You will need to take your device back to the reseller because there's no such thing as "Tencent device" with "WW" or "Global" firmware, which is what you have by the sounds of it.
Please refer to this link: