Can't update to android 10

Greetings everyone,
I have ROG phone 2 and it's tencent games edition,
But the phone is preinstalled with WW version of Android 9.
Now I can't either update to CN nor WW version of the update.. and obviously no update over OFTA.
I contacted customer service but they couldn't help me out.
If anyone can give me a way or guide to how to update without failure I'll appreciate it.
Cheers
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Best Answer
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CH_ASUS admin
Yes, because this combination is nothing we have released to the market.. however you may google around or search here (there is a PSA stickied ) , you would be able to find some answers on how to do.
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