Zenfone 5 Selfie Pro

edited September 2020 in ZenFone 5 Series
after the update to android 9 my flashlight is gone and the audio system looks like a radio.
and zenfone 5 selfie pro is not even on the zentalk list,
wtf?!

Comments

  • Hi thuanynaressi,

    The relevant team is looking into the flashlight problem.
    If there is any news we will notify you immediately.

    For audio experience, it is expected to be improved through a future firmware update.
    Thanks for your understanding.
  • Hi thuanynaressi,

    A new update WW-16.0610.1908.83 has been released and improved the audio experience.
    You may update to the latest firmware. If the problem is not improved, please let me know.
    If you have not received the update yet, you may check update in Settings > System > System updates.
    Or download from our website: https://www.asus.com/Phone/ZenFone-5-Lite-ZC600KL/HelpDesk_BIOS/
    How to manually update: https://www.asus.com/support/FAQ/1009748/
  • Hi thuanynaressi,

    Could you try opening the camera, then tap the flashlight on quick settings? Is the flashlight on quick settings working after opening camera?

    Thank you and sorry for the inconvenience.
  • Hi thuanynaressi,

    For the flashlight problem, could you check if the problem is still appearing in firmware version WW-16.0610.1911.89?
    If the problem is not improved, please let us know.
    If you have not received the update yet, you may check update in Settings > System > System updates.
    Or download from our website: https://www.asus.com/Phone/ZenFone-5-Lite-ZC600KL/HelpDesk_BIOS/
    How to update firmware: https://www.asus.com/support/FAQ/1009748/

    Thank you :)
This discussion has been closed.