Newest firmware ghost touching issue and navigation bar

edited September 2020 in ZenFone Max Series
After i updated to the lastest firmware for the zenfone 4 max suddenly i have issues on ghost touching on the bottom part ng my screen and the nav bar suddenly stopped working the home botton works i temporarily fix this issue by downloading an on screen nav bar but its frustrating to use can you guys please resolve this firmware issue. because its not just me, members of the group on facebook particularly ASUS Zenfone 4 max PH are also having this problem after they updated the firmware.

Comments

  • Hi kyleanthony24,

    Could you tell me your firmware version?
    Settings > System > About Phone > Software information
    Please show me a short video of the problem if possible.
    You may enable "Pointer Location" in developer options to show the touch location. (Settings > System > Developer options > Pointer location)
    How to enable Developer options: https://www.asus.com/support/FAQ/1009474/
    To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us.
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