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Message problem

thombaresushil1
Star I

‎05-26-2019 07:07 PM

Model: ZE520KL
RAM: 3GB
Firmware/App Version: 8.0
Location: India
Frequency of Occurrence:
Rooted: No
App Name:
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201905/26/210446gsg77ctack11mnkd.jpg
Description: No message send or message incoming

Screenshot_20190526-230346.jpg
Preview file
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1 REPLY 1

Y_ASUS
Zen Master I

‎05-28-2019 12:33 AM

Hi thombaresushil111, Kindly try clearing cache and data of messages. Tap and hold messages app > i > Storage & memory > Clear cache & data. Please also try putting other SIM cards in your phone, and check if the problem happens. If the problem still appears, kindly provide your firmware version and messages app version. Firmware version: Settings > System > About Phone > Software information Thank you 🙂
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