Message problem

Model: ZE520KL
RAM: 3GB
Firmware/App Version: 8.0
Location: India
Frequency of Occurrence:
Rooted: No
App Name:
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201905/26/210446gsg77ctack11mnkd.jpg
Description: No message send or message incoming

Comments

  • Hi thombaresushil111,

    Kindly try clearing cache and data of messages.
    Tap and hold messages app > i > Storage & memory > Clear cache & data.
    Please also try putting other SIM cards in your phone, and check if the problem happens.
    If the problem still appears, kindly provide your firmware version and messages app version.
    Firmware version: Settings > System > About Phone > Software information

    Thank you :)
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