Home swipe button keeps going missing!

eddyrocksbandeddyrocksband Level 1
edited September 30 in ZenFone 5 Series
Model: ZE620KL
RAM: 6G
Firmware/APP Version: WW_ZS629KL_90.11.162.50_20190326
Frequency of Occurrence: Every week
Rooted: No
APP Name: Zen UI
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201904/27/094751ygzd6d3433l4xz4n.jpg

Home button in the bottom center keeps going missing. I exit all apps and still missing. I have to reboot the device to get the home button back. Please fix this bug. It's been there since March.

Comments

  • Hi eddyrocksband,

    Good day.
    If your Asus Launcher is currently on ver. 5.5.2.38.
    Could you please try to restore the Asus Launcher for a check?
    (settings > apps & notifications > see all apps > Asus Launcher > storage & memory >clear storage & cache)

    If this problem still there, could you tell me do you use Chrome or Google app when you encounter this problem?
    Do your "Navigation bar type" is Swipe up on Home button? Is there any specific way to trigger this problem to appear?

    Thaank you. :)
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