Fingerprint update
mr.strange
Level 2
I think that the fingerprint in rog 2 is really annoying for almost everyone. Why is asus not doing anything to actually make the fingerprint fast. This is very very slow. Drawing a pattern is actually easy than using fingerprint. I thought that the fingerprint issue will be fixed with Android 10. But nothing was done.
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@Anders_ASUS @LP_ASUS @CH_ASUS please look into this
Yes this is very annoying , and need to be fixed asap !!
I had a Samsung S10 before Rog Phone 2 and I can assure you: both are really fast unlocking screen using fingerprint. No issue at all in both.
+1 I registered 5 fingers on mine to make it a bit snappier.
Mine doesn't take a second to unlock
After A10 update, sometimes when i try to unlock with fingerprint the whole screen lights up white with high brightness and then unlocks. If this happens in the night its annoying cause its blinding.
As zereul said, perhaps you can reregister your fingers to get a better imprint.
How long does it take you to unlock your phone with fingerprint?
When did we say that Android 10 would improve the fingerprint reader?
If its repeatable, I'll send you the Android 10 log tool so we can track that one down. That does sound super annoying.
I have the same issue.
Has Anders already sent you the log tool for your network issue?
If you can capture the fingerprint issue, please PM me the log.
This one is very hard to replicate. I've had it happen maybe twice so far. I think its happened where I've gone to use the FPS but just as the light comes on I've removed the finger (need good reflexes) and then it happens.. Some other times, the FPS light just stays on solid colour and without lighting the whole screen (stays dark)
I will try and see if I can replicate perfectly, then take a log
BTW, any word on the 4G issue?? Very keen to find out what is happening there :)
What i feel is after the android 10 update, it has improved a bit. Coz now there are less errors.
Maybe check it again
A small FYI notice. Pressing the fingerprint when it's in Always On Display mode takes longer than when the phone is awake. So if you press the power button before you use the fingerprint, you will notice that the unlocking is much faster. If you use functions like "lift to wake screen" then you will probably feel that the fingerprint is much faster.
But always on display is not great tbh. And lift to wake screen keeps the gyro on. To be precise, both the solutions increases battery consumption. The fingerprint sensors work fast sometimes, but sometimes it's very slow. I don't know what makes this. But it's really annoying.
This has no problem. The fingerprint for unlocking the phone is working well. But only the applock is making problems. It's kinda making the phone slow for few seconds . It would be really nice if the applock is improved.
This is what is happening sometimes. I have to restart my phone each time this happens.
I can't get the android 10 update. This really sucks...
Look into this @LP_ASUS @Anders_ASUS
I think that asus is not going to reply if you have a proof and they don't have an answer. Asus is really worst in software and they are not even trying to make improvements.
Sorry about the late reply. My first suggestion is to remove App lock and then enable it again. If that doesn't help, then please reply with my name so I get a notification and I will send you our log tool.