Problem with Android Auto and the ROG 2, help!

gonzaaa.92

Hey what's up!

So I'm having a hard time using my phone while connected to my car running Android Auto. What happens is that when I lock the phone and unlock it to check a new message or do something on it, the screen gets completely unresponsive to any touch. It's annoying cause that obligates me to unplug the phone from the car's stereo.

What's going on? This never happened to me with my old phone.

Thanks in advance!

OPC

I have it connected with my car over Bluetooth, not cable. There are no problems.

gonzaaa.92

https://zentalk.asus.com/en/discussion/comment/32871#Comment_32871

Lucky one. My car's stereo doesn't support Android Auto wirelessly (via Bluetooth) :(

LP_ASUS

https://zentalk.asus.com/en/discussion/13933/problem-with-android-auto-and-the-rog-2-help

Apologies for the late response. I'd like to log your phone. We have been seeing alot of Android Auto Bluetooth complaints lately. I'll send you a PM with instructions if you are comfortable with performing a log.

anthonws

Similar thread that I opened yesterday: https://zentalk.asus.com/en/discussion/14114/bug-screen-unresponsive-when-connected-to-car-head-unit-android-auto#latest

@LP_ASUS , I'll try to collect the logs tomorrow.

gonzaaa.92

https://zentalk.asus.com/en/discussion/comment/34085#Comment_34085

Thanks! Waiting for the PM! What's a log?

gonzaaa.92

https://zentalk.asus.com/en/discussion/comment/34085#Comment_34085

Okay, thanks! Waiting for that PM!