ASUS - ZenTalk

gonzaaa_92 · ‎12-06-2019

Hey what's up!
So I'm having a hard time using my phone while connected to my car running Android Auto. What happens is that when I lock the phone and unlock it to check a new message or do something on it, the screen gets completely unresponsive to any touch. It's annoying cause that obligates me to unplug the phone from the car's stereo.
What's going on? This never happened to me with my old phone.
Thanks in advance!

OPC · ‎12-07-2019

I have it connected with my car over Bluetooth, not cable. There are no problems.

gonzaaa_92 · ‎12-07-2019

OPC
I have it connected with my car over Bluetooth, not cable. There are no problems.

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Lucky one. My car's stereo doesn't support Android Auto wirelessly (via Bluetooth) 😞

LP_ASUS · ‎12-13-2019

gonzaaa.92
Hey what's up!
So I'm having a hard time using my phone while connected to my car running Android Auto. What happens is that when I lock the phone and unlock it to check a new message or do something on it, the screen gets completely unresponsive to any touch. It's annoying cause that obligates me to unplug the phone from the car's stereo.
What's going on? This never happened to me with my old phone.
Thanks in advance!

Problem with Android Auto and the ROG 2, help!

Apologies for the late response. I'd like to log your phone. We have been seeing alot of Android Auto Bluetooth complaints lately. I'll send you a PM with instructions if you are comfortable with performing a log.

anthonws · ‎12-13-2019

Similar thread that I opened yesterday: https://zentalk.asus.com/en/discussion/14114/bug-screen-unresponsive-when-connected-to-car-head-uni...
@LP_ASUS , I'll try to collect the logs tomorrow.