Bug with Air Triggers - Touch stops working

Volodesi

I discovered that if you're holding one of the Air Triggers and the phones orientation changes. The touch screen becomes unresponsive unless you touch the air trigger again.

Just a minor annoyance that can happen.

https://youtu.be/jhRVsbkBgbg

Volodesi

https://zentalk.asus.com/en/discussion/comment/36457#Comment_36457

Yes. It does appear to be resolved.

LP_ASUS

Thank you for this report and the video! I'll pass this along to the software team.

LP_ASUS

https://zentalk.asus.com/en/discussion/11010/bug-with-air-triggers-touch-stops-working

Can you provide the firmware version that you were using when you encountered this bug?

Volodesi

https://zentalk.asus.com/en/discussion/comment/20677#Comment_20677

Where do I find this firmware version? Under normal System settings? I don't know where to find the firmware for air triggers.

I know that it was recently updated like a day or two before this happened.

LP_ASUS

I mean the firmware for the device itself. It should be under Settings>System>About>Software information. This file path is for ZenFone 6, I don't have an ROG Phone II on hand, but it should be very similar.

Volodesi

Ah, thought that was what you meant.

Here it is.

LP_ASUS

https://zentalk.asus.com/en/discussion/comment/20876#Comment_20876

This should be resolved since the latest update, WW-16.0631.1910.64. Have you seen any improvement since then?