Showing results for 
Search instead for 
Did you mean: 

Zenfone max plus M1 back camera

Star I

Hello everyone🙌

When I take a picture I find it full of black points! My camera is damaged,unfortunately,there is no Asus Zenfone phones here(where I live).I need your advices friends(can I fix a different camera in my Asus phone,I mean a camera from other company)

  • Thank you for reading!


Since you haven't provided relevant images, I may not be able to determine the exact cause of the issue.
We recommend that you refer to the following FAQ and try clearing the camera data first.
[Phone] Troubleshooting - I cannot launch the Camera

If the problem persists, there is a higher probability that it could be a hardware issue with the camera module.
As your product may be out of warranty, if there is a need for repair, we suggest contacting the local customer service to assess whether further repairs are required. Sorry for any inconvenience it may be caused. 


 thank you so much,as you see in the following (taked picture) I guess,the issue is hardware

Based on your situation, it is also possible that dust has entered the camera lens.
As mentioned in the previous response, since your device may be out of warranty, if you require repairs, we suggest visiting local mobile repair shops and asking them to clean the camera lens for you. Sorry for any inconvenience it may be caused.