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Wifi connectivity issues

lysbborges
Star I

‎03-02-2019 04:56 PM

Last edited by lysbborges on 2019/3/3 21:26 Hi I have an Android 8.1.0 Firmware ww_15.02.1810.380_20181130 Model Asus_X018D That is not connecting to the regular home wifi network, where it used to connect automatically with no problem. I believe that after the latest update I started having this issue . I add the password of the network but it does not connect. Can anybody please help? I've tried resetting the phone and the network and I had no success. However it only had this issue with the house network, other places my wifi connects
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ServiceH_ASUS
Star III

‎03-04-2019 01:44 AM

Hi lysbborges Do you mean the phone can not automatically connect but can reconnect by manual connect? Have you tried it under "safe mode"? In safe mode, only the factory pre-installed applications will be loaded. For instructions, please refer to the link below: http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=3105&highlight=safe%2Bmode Thank you:)
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