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Problem Bluetooth and recording movies

isami05
Star I

‎01-04-2019 03:16 AM

ZF Model: ZC554KL
RAM: 3G
Firmware/APP Version: 15.2016.1812.505
Frequency of Occurrence: All time
Rooted: No
APP Name: Camera

My zenfone zc554kl the Bluetooth does not work correctly, The person with whom I speak listens to me with a lot of noise. Also when I record videos with loud music it sounds distorted, I need urgent help, This is a good phone I just found this problem that I thought would be solved with the update to android 8.1 but no, I thank you for your help.....
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1 REPLY 1

Y_ASUS
Zen Master I

‎01-07-2019 11:24 PM

Hi isami05, Good day, For the recording distorted problem, could you record a short sample for us to check? To share videos, please upload to ASUS WebStorage (https://www.asuswebstorage.com/navigate/ )or any other cloud storage website, and share the link with us. For bluetooth problem, could you tell us the brand and model of your device? Have you checked with different bluetooth headphones? Thank you!
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