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My phones problem

nelsonmoyojr
Star I
ZF Model: ZE554KL
RAM: 4G
Firmware/APP Version: 6.0.1
Frequency of Occurrence: All the time
Rooted: No
APP Name:

I don't have a signal. Always. Always emergency call. What can I do? Pls help me to fix this problem.
1 REPLY 1

ServiceH_ASUS
Star III
Hi nelsonmoyojr What's your phone’s firmware version (Settings > About phone> Build number) Please try to use other different sim card for a check. Please check it in safe mode. (https://www.asus.com/support/faq/1005163) Does this problem appear when you in other different location? Please help to confirm,thank you 🙂