Low Wifi speed when Bluetooth turn ON

[brotzus]

ZF Model: ZB633KL
RAM: 4G
Firmware/APP Version: 16.2018.1912.55-20191123
Frequency of Occurrence: constant problem
Rooted: No
APP Name:

Hi,at first, sorry for my english, now to my problem: When i was upgrade my phone to Android 9 , there was a problem with Wifi speed. When i turn ON Bluetooth, Wifi speed is about 90% lower. When i turn OFF, it is good again. I read this problem was solved about year ago, but i still have this problem. When i bought this phone, there was Android 8 and I have no problem with this. Thanks a lot for your advices.

[ServiceH_ASUS]

Last edited by Selena_ASUS on 2019/12/18 11:34 Hi brotzus We are sorry to hear that you are having this issue Please check it in safe mode. (https://www.asus.com/support/faq/1005163) Does this problem appear when you connect in different wifi? Couldyou show me your screenshot of wifi when you encounter this problem? (Network&internet>Wi-Fi> Network details ) Please help to confirm, thank you:)