Camera not working and Playstore app not installing
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05-14-2019 03:55 AM
ZF Model: ZE554KL
RAM: 3G
Firmware/APP Version: m1
Frequency of Occurrence: frequently
Rooted: No
APP Name: Camera
Recently phone got updated with android pie(official update), after that I start facing multiple issues but the major issue is Camera not working. when I open the camera app, I am continuously clicking a picture but there is no picture in the file manager. I am facing issue in google play store also, I try to install an app in mobile network as well in wifi, in both cases its showing installation in pending but nothing happening at the end.
RAM: 3G
Firmware/APP Version: m1
Frequency of Occurrence: frequently
Rooted: No
APP Name: Camera
Recently phone got updated with android pie(official update), after that I start facing multiple issues but the major issue is Camera not working. when I open the camera app, I am continuously clicking a picture but there is no picture in the file manager. I am facing issue in google play store also, I try to install an app in mobile network as well in wifi, in both cases its showing installation in pending but nothing happening at the end.
2 REPLIES 2
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05-15-2019 12:14 AM
Hi vishalsingh9416424908
Good day
Please help to confirm your phone’s model.
What's your phone’s firmware version (Settings > About > Software information > Build number)
And also make sure that the apps are up to date as well
Could you explain more clearly about you continuously clicking a picture but there is no picture in the file manager?
Have you tried the following for google play problem?
1. Go to your phone settings>app info>press the three dots on the upper right>reset app preferences>reset apps
2. Please kindly restore and uninstall update the Google Play and Google service app for a check.
Thank you!
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06-09-2019 10:58 PM
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