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widevine l3 on asus max pro m1 A10 beta 4

gangadhararao
Star I
Please anyone help i cannot view hd videos on my phone.
I tried flashing oreo(340), pie(360) and 10 beta 2 stock roms but the issue is not resolved.

16 REPLIES 16

Christine_ASUS
Community Legend II
Hi gangadhararao
Oh ok, sorry that I read the passage too fast. Please note that once the device performs the unlock process, ASUS can not guarantee the side effect of the unlock or root. You will not be able to recover your ASUS product (“Original Product”) back to original locked conditions. Sorry for any inconvenience it may caused.

dibyarupprk2011
Rising Star II
Christine_ASUS

Hi gangadhararao

Oh ok, sorry that I read the passage too fast. Please note that once the device performs the unlock process, ASUS can not guarantee the side effect of the unlock or root. You will not be able to recover your ASUS product (“Original Product”) back to original locked conditions. Sorry for any inconvenience it may caused.


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What about me..i didn't unlocked.. i just updated to 407 and downgraded to 60 or 59 i don't remember and lost L1!!!

As far as i know it isn't about unlocking.. it's about loosing the L1 certificate keys from the device persist partition after downgrading to pie from 407.. and it's asus who can again bring back the L1 certificate for all lost thru fota..if only asus wants!

gangadhararao
Star I
dibyarupprk2011

https://zentalk.asus.com/en/discussion/comment/120319#Comment_120319

What about me..i didn't unlocked.. i just updated to 407 and downgraded to 60 or 59 i don't remember and lost L1!!!

As far as i know it isn't about unlocking.. it's about loosing the L1 certificate keys from the device persist partition after downgrading to pie from 407.. and it's asus who can again bring back the L1 certificate for all lost thru fota..if only asus wants!


View post
There is problem with beta 1 update only, most of the people who flashed beta 1 lost their L1 certificate.
I also lost it after flashing beta 1 if we complain them they will ask repeated questions have you rooted you phone , have you unlocked , have you done this, have you done that but they will not provide solution.
Waste of time !!!!!,

Christine_ASUS
Community Legend II
Hi dibyarupprk2011
Thank you for your reply. What is your current firmware version? Please try to upgrade to V432 and downgrade to Pie.
If the Widevine Security remains in L3 in Android Pie, please contact the Repair Center.
If the Widevine Security changes to L1 in Android Pie, then I may need your logs for further checking.
#
ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs

dibyarupprk2011
Rising Star II
Christine_ASUS

Hi dibyarupprk2011

Thank you for your reply. What is your current firmware version? Please try to upgrade to V432 and downgrade to Pie.

If the Widevine Security remains in L3 in Android Pie, please contact the Repair Center.

If the Widevine Security changes to L1 in Android Pie, then I may need your logs for further checking.

#

ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/

If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs


View post
Is it sure L3 will change to L1 after downgrading to pie from 432?, I am already in 432 it's still L3
And how to provide a log for Widevine level? Lol