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Voice note WhatsApp sound recoder become very low

antonkusuma9
Star I
Please tell us some basic information before asking for help:
Model Name:x00td
Firmware Version:424
Rooted or not:not root
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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1 REPLY 1

Christine_ASUS
Community Legend II
Hi antonkusuma9
Thank you for your asking. Kindly provide the information below so that we could better assist you.
1. Do you mean receiving or sending WhatsApp's "audio record message" that sounds low or lower? Or do you mean record a WhatsApp call by other Voice Recorder App, if so, which Voice Recorder App and what version?
2. Do you experience the difference after you update to Android 10 V424 or have you experienced the issue since when?
3. Does the sound low happen in other stock apps calling/apps, stock app"Sound Recorder" or just WhatsApp, indicating the issue of whole phone or just a single app?
4. Which WhatsApp version do you have? If you update to the latest WhatsApp version, does the situation remain the same?