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Very slow charging after Pie update

aniket_sg
Star I

‎05-29-2019 01:51 AM

ZF Model: ZE554KL
RAM: 6G
Firmware/APP Version: 16.2017.1905.053-20190513
Frequency of Occurrence: always
Rooted: No
APP Name:

I got the official Pie update on my Max Pro M1 6gb version yesterday 28th May 2019. Everything seems ok except the charging on the same original charger is taking too long time. After 5 hours on charger the phone got charged only 60%. On the same charger I use to get 100% chraging in 2 hours. Nothing is changed except official upgrade to Pie . Pls help asap
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2 REPLIES 2

nugrohoafif5
Star I

‎05-29-2019 03:40 AM

Maybe you can go to customer service, i think the problem is on charger
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Y_ASUS
Zen Master I

‎06-03-2019 01:49 AM

Hi aniket.sg, After 5 hours on charger the phone got charged only 60% --> What battery level did you start to charge from? Were you using the phone while charging at the same time? Please check how long it takes charging from 0% to 100% while keeping the phone in sleep mode without using the phone. Thank you 🙂
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