05-16-2020 11:33 PM
09-29-2020 11:37 PM
12-23-2020 01:08 AM
Y_ASUSHey Y_ASUSHi Dharma,
Is your phone ZB601KL or ZB630KL?
Please provide your firmware version: Settings > About phone > Build number.
1. Do you mean the screen used to turn off when you hold your phone near to your face, and now it doesn't work? Please kindly specify the problem and provide us a short video if possible. Are you using wired earphones? Could you test the proximity test in SMMI test? (Calculator enter .12345+=>single test>proximity test)
2. We can find "Files" in the all apps page.
3. When does this problem appear? Does it appear during any specific actions or any apps/ system?
Thank you. 🙂
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05-23-2022 11:40 AM
06-23-2022 11:32 AM