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05-16-2020 11:33 PM
File manager short cut is Miss.
Phone is hanging sometimes
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05-20-2020 01:14 AM
Is your phone ZB601KL or ZB630KL?
Please provide your firmware version: Settings > About phone > Build number.
1. Do you mean the screen used to turn off when you hold your phone near to your face, and now it doesn't work? Please kindly specify the problem and provide us a short video if possible. Are you using wired earphones? Could you test the proximity test in SMMI test? (Calculator enter .12345+=>single test>proximity test)
2. We can find "Files" in the all apps page.
3. When does this problem appear? Does it appear during any specific actions or any apps/ system?
Thank you. 🙂

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08-11-2020 04:43 AM
Y_ASUScan u tell me how u installed ASUS PIXEL MASTER CAMERA APP in stock romHi Dharma,
Is your phone ZB601KL or ZB630KL?
Please provide your firmware version: Settings > About phone > Build number.
1. Do you mean the screen used to turn off when you hold your phone near to your face, and now it doesn't work? Please kindly specify the problem and provide us a short video if possible. Are you using wired earphones? Could you test the proximity test in SMMI test? (Calculator enter .12345+=>single test>proximity test)
2. We can find "Files" in the all apps page.
3. When does this problem appear? Does it appear during any specific actions or any apps/ system?
Thank you. 🙂
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08-13-2020 09:17 AM
Y_ASUSHey you have any problems after installed asus zenui contact & phone apps, b'cos i got problem when i was installed, like screen is blanking after phone ringingHi Dharma,
Is your phone ZB601KL or ZB630KL?
Please provide your firmware version: Settings > About phone > Build number.
1. Do you mean the screen used to turn off when you hold your phone near to your face, and now it doesn't work? Please kindly specify the problem and provide us a short video if possible. Are you using wired earphones? Could you test the proximity test in SMMI test? (Calculator enter .12345+=>single test>proximity test)
2. We can find "Files" in the all apps page.
3. When does this problem appear? Does it appear during any specific actions or any apps/ system?
Thank you. 🙂
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Can guide me how to solve this problem
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09-27-2020 05:00 AM
Y_ASUSHey Y_ASUSHi Dharma,
Is your phone ZB601KL or ZB630KL?
Please provide your firmware version: Settings > About phone > Build number.
1. Do you mean the screen used to turn off when you hold your phone near to your face, and now it doesn't work? Please kindly specify the problem and provide us a short video if possible. Are you using wired earphones? Could you test the proximity test in SMMI test? (Calculator enter .12345+=>single test>proximity test)
2. We can find "Files" in the all apps page.
3. When does this problem appear? Does it appear during any specific actions or any apps/ system?
Thank you. 🙂
View post
Which version you using of asus zenui phone & contact???
#Y_ASUS
