Reverse charging pop-up

[fayazbachir]

Hello,
I have reverse charging issues, on my ZenFone max pro M2, it keeps appearing although the charges is at 100% . I have tried to wipe cash partition, boot normally, switch off and on. The pop up disappears only when the charge is plugged in, its like using a desktop at the end with this mobile.

Anyone has a solution ?

Thanks in advance for your response.

Regards

[Christine_ASUS]

Hi fayazbachir
You may try some troubleshooting steps below at home
1. Please try to enter "Safe Mode" to test if the issue remain. If the function works well in "Safe Mode", please check on any disturbance from the installed 3rd party Apps.
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
2. Check on your current firmware version
Setting >System>About Phone>Software information
If you try to update to the latest version, does the issue still remain?

If the issue remain, please provide me your firmware and more issue detail, a video will be better.

[Keratam]

Same issue since the latest update. Doesn't come up in the safe mode though.
Is there any easier way of tracing which app is causing the pop up? Or do I have to uninstall each app to check?

[Christine_ASUS]

Hi Keratam
To check on any disturbance from the installed 3rd party apps, I suggest you to uninstall each app to avoid any root disturbance from the app.

[imosama001]

Keratam

Same issue since the latest update. Doesn't come up in the safe mode though.

Is there any easier way of tracing which app is causing the pop up? Or do I have to uninstall each app to check?

View post

Same issue bro 😓
It's really frustrating.😠😠