Hi
ysdeshmane ,
Is your phone ZB601KL or ZB630KL?
Please provide your firmware version: Settings > About phone > Build number.
sounds is more noise when it increases the volume:
For the sound quality problem, could you tell us does this appear on wired earphone/bluetooth headphones/phone's speaker? Does this appear with media/call/ring/alarm sound? If media, what app/app version are you using? Do you have a music link you can provide as an example? Could you describe in more details about the sound quality problem? Could you show us the volume level screenshot?
we start the music after 1hr phone is overheating
What app/app version are you using?
We suggest that you avoid running apps that may use much memory for a long time, for example, 3D games and video.
Also, it's recommended that do not use your phone/tablet while it is charging.
Please also try removing the background apps in recent app list, and check again.
If the problem still appears, please tell us
Which zone is heating up (back/upper/middle/lower)
The app/ app version you're using
Were you using the app and charging at the same time? Or only charging? Only using the app?
How much is the ambient temperature when this appears
About how much is the temperature of the phone
know meter reading of data in notification panal
This feature is not supported. Sorry for any inconvenience caused.
dark mode is not good: Could you describe in more details?
battery slow charging: We would like to understand whether you're using the ASUS original charger. We suggest that you try with new cables and check again.
Please also note that "fast charging/charging rapidly" appears after a few minutes when you plug in your charger. Please make sure to check your lock screen after a few minutes.
Furthermore, there are some scenarios that may affect the fast charging status:
A. If the system is under high resource usage (high temp) or the battery level is over 85%, the device will trigger a protection mechanism, which lowers the charging current.
B. Check if there is some object or stain in the charging port. We recommend to use a soft brush to clean the charging port.
C. We recommend to test charging in safe mode. How to enter safe mode:
https://www.asus.com/IN/support/FAQ/1005163If in safe mode, the problem is not observed, the system performance may be affected by 3rd apps. We recommend to factory reset the system.
If the charging status is still unstable in safe mode, we recommend to go to repair center for further checking.
If the problem still appears, please tell us at which battery levels does fast charging not work.
battery draining:
Is the battery drain problem appearing in use or sleep mode?
To monitor the battery usage, please go to Settings>>Battery>>More>>Battery usage, and stop or reinstall the high battery usage apps.
These are our suggestions to improve the battery drain problem:
https://www.asus.com/IN/support/FAQ/1041741 These are our tips to maintain a healthy battery using habit:
https://www.asus.com/in/support/FAQ/1009546 Does the battery drain in use or in sleep mode?
If the problem still appears, please check your inbox for a message I have sent you.
Thank you
🙂
