Hi
dinkarks321,
Pubg not working properly hd graphics not available:
Please provide your firmware version: Settings > About phone > Build number.
Heating issue: About overheat when gaming, and device heating issue in regular use, we suggest that you avoid running apps that may use much memory for a long time, for example, 3D games and video.
Also, it's recommended that do not use your phone/tablet while it is charging.
Please also try removing the background apps in recent app list, and check again.
Please also check if this behavior appears in safe mode: How to Enter and Exit Safe Mode on Android phone ? | Official Support | ASUS Global
For more information on improving the overheating behavior:
https://www.asus.com/support/FAQ/1011555/If the problem still appears, please tell us:
Which zone is heating up (back/upper/middle/lower)
The app/ app version you're using
Were you using the app and charging at the same time? Or only charging? Only using the app?
How much is the ambient temperature when this appears
About how much is the temperature of the phone
Battery draining:
Is the battery drain problem appearing in use or sleep mode?
To monitor the battery usage, please go to Settings>>Battery>>More>>Battery usage, and stop or reinstall the high battery usage apps.
These are our suggestions to improve the battery drain problem:
https://www.asus.com/IN/support/FAQ/1041741 These are our tips to maintain a healthy battery using habit:
https://www.asus.com/in/support/FAQ/1009546 If your phone is over one year of use, you may go to service center to check the battery health (life cycle remain), and check if replacing a new battery is needed.
Brightness level very low: At which brightness level is it low?
Thank you
🙂
