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Mic not working

A_1
Star I
Please tell us some basic information before asking for help:
Model Name:ASUS_X00TD
Firmware Version:QKQ1.WW_Phone-17.2017.2004.424-20200414
Rooted or not: no
Frequency of Occurrence: continues
APP Name & APP Version (If your issue relates to the app):wechat and zoom
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Mic not working in spite of giving mic permission allowed
7 REPLIES 7

Turn the phone on and off with me it worked

Sam_Fisher
Star II
How to disable fingerprint vibration? Can we do that in 10?

victor010
Zen Master III
Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue factory reset your phone after taking a full backup.