I have downgraded my asus to build 059 and after that i can't receive any updates pla help me
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06-03-2020
07:12 PM
- last edited on
01-16-2024
01:08 AM
by
ZenBot
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
4 REPLIES 4
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06-03-2020 11:00 PM
Hi rautchampak62
Thank you for your asking. Are you Max Pro M1 ZB602KL? If so, the downgrade file on our website "MaxProM1_downgrade_to_9" will bring your device to WW-16.2017.1912.060. Please refer to the following steps below as Android 10 to Android 9 guide
1. Download "Version MaxProM1_downgrade_to_9" and then put the image file into the root directory of the MicroSD card.
https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/
2. Insert MicroSD card into phone and then power off the device.
3. Long press with "Power" key and "Volume Down" key together and stop after feel the vibration to enter Recovery Mode
4. Use "Volume Down/Up" key and press "Power" key to choose "Apply update from external storage"
5. Select the downgrade file
6. When the updating process is done, Choose "Wipe data/factory reset" and tap"Yes" to perform the master clear.
7. "Wipe cache partition" > "Yes"
8. "Reboot system now"
#Android 10 to Android 9 Guide
https://www.asus.com/support/FAQ/1042349
Thank you for your asking. Are you Max Pro M1 ZB602KL? If so, the downgrade file on our website "MaxProM1_downgrade_to_9" will bring your device to WW-16.2017.1912.060. Please refer to the following steps below as Android 10 to Android 9 guide
1. Download "Version MaxProM1_downgrade_to_9" and then put the image file into the root directory of the MicroSD card.
https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/
2. Insert MicroSD card into phone and then power off the device.
3. Long press with "Power" key and "Volume Down" key together and stop after feel the vibration to enter Recovery Mode
4. Use "Volume Down/Up" key and press "Power" key to choose "Apply update from external storage"
5. Select the downgrade file
6. When the updating process is done, Choose "Wipe data/factory reset" and tap"Yes" to perform the master clear.
7. "Wipe cache partition" > "Yes"
8. "Reboot system now"
#Android 10 to Android 9 Guide
https://www.asus.com/support/FAQ/1042349
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06-04-2020 12:14 AM
Manually download the .60 update from asus website and place it in the root directory of your phone storage and restart
There will be a notification telling update file detected. Click on the notification
There will be a pop up showing the update file select yes .
The update will start to install
There will be a notification telling update file detected. Click on the notification
There will be a pop up showing the update file select yes .
The update will start to install
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06-04-2020 07:05 AM
Thank you so much i have upgraded my device to latest 082 version 😊😊😊😊
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06-04-2020 07:08 AM
Should @rautchampak62 do the same process for future updates???
![](/skins/images/133B16C210542E75F233E9CC83E06A8F/responsive_peak/images/icon_anonymous_message.png)