Hugh battery drain on ideal time after 0.82 update

[a_m_plabon]

Please tell us some basic information before asking for help:
Model Name: Max Pro M1
Firmware Version: .082
Rooted or not: Not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[Rameez221]

I am facing the same problem

[ZT-38a224a4]

i am facing the same problem q

[Christine_ASUS]

Hi friends,
Kindly refer to the guide above, try on all the steps I gave. If the situation remain the same, please provide me the screenshots as requested. Thank you.

[a_m_plabon]

Christine_ASUS

Hi a.m.plabon

Thank you for your asking. I came up some home troubleshooting tips below for you to try on

1. Enter "Safe Mode" and leave a 80%-100% phone in sleep(idle) mode in a night, and provide me the screenshot of

①Setting>Battery

②Setting>Battery>3 dots on the top"Show app usage"

# How to enter and exit "Safe Mode"

https://www.asus.com/support/FAQ/1005163/

If the battery works well in "Safe Mode", please check on any disturbance from the installed 3rd party Apps.

2. If the issue remain the same in "Safe Mode", please try "the Factory Reset"

Settings>System>Reset options>Factory data reset

Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.

3. How old is your battery?

View post

Dear Mod,
1. As per your advice i put my phone in safe mode and situation is same. Picture attached.
2. I don't want to fatory reset.
3. My phone age is only 1 year 10 months

[Christine_ASUS]

Hi a.m.plabon
Thank you for your reply. I will test my MPM1 with V082 in the same scenario tonight, and check if your battery performance is normal. Ciao.