How to remove reverse charging pop-up , charging isssue

[ishaan_1117]

Please tell us some basic information before asking for help:
Model Name:Asus Zenfone max m1 pro
Firmware Version:X00TD
Rooted or not:not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[miltrix]

asus phone m2 max pro. last update ww_phone-16.2017.2011.105-20210108. popup window occur few times in a day

[victor010]

Hi, we'd request you follow the below steps:
1. Check your phone for the latest software version.
2. Clear system cache.
3. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode.
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
4. If still you face the issue factory reset your phone after taking a full backup:  https://www.asus.com/support/FAQ/1006346/