Please tell us some basic information before asking for help:
Model Name: Max Pro M2 ZB630KL
Firmware Version: .075 Latest firmware released for Pie users
Rooted or not: No
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): System update
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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