Please tell us some basic information before asking for help: Model Name: Firmware Version: Rooted or not: Frequency of Occurrence: APP Name & APP Version (If your issue relates to the app): In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ========================================
Hi Maxs Thank you for your asking. To update the system, you may try Auto Update or Manual Update. 1. Auto Update (Easier Way) Settings>System>System update *Tap the 3 dots on the top row of "System update">Auto-update settings, for related settings 2. Manual Update (Normally be used in cross-Android firmware update or rooted/unlocked device) Download the firmware file into the root directory, aka the outermost place, of the internal storage>Reboot>Tap the "system update" notification *To perform cross-Android firmware update, please backup the device data first. ** version 15 refers to Android 8; version 16 refers to Android 9; version 17 refers to Android 10 E,g. WW-15> Android 8