HEATING AND BATTERY DRAIN PROBLEM IN ASUS ZEFONE MAX PRO M1 IN LATEST UPDATE

[psaravanankarur]

Please tell us some basic information before asking for help:
Model Name: Asus ZEFONE MAX PRO M1
Firmware Version:0.87
Rooted or not:not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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After latest security patch update phone battery drain and my mobile was heating to much in 5minutes.
Battery percentage drain in seconds:
100%-95 in 5sec
95-80 in 5sec
After 50%phone battery drain very fastly but in previous stable update battery performance was good when I upgraded my mobile to android pie phone perfomance was almost worse if you failed to problem .surely I will exchange my mobile. Worst perfomance now..😡😡😡

[nidhin3]

Try to clear cache partition. You can find the procedure on youtube.

[victor010]

Hi, when you say that your SOT (Screen on Time) has gone down, can you share the SOT after trying the below:
1. Charge the battery to 100% & use as per your normal usage pattern
2. When the battery strength reaches 10%, go to settings = Battery => Tap on the battery icon & share the graph

You may also follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue
factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/
4. Last option would be to visit the service center to have
a check. Locate here: https://www.asus.com/in/support/Service-Center/India

[psaravanankarur]

Victor01_ASUS

Hi, when you say that your SOT (Screen on Time) has gone down, can you share the SOT after trying the below:

1. Charge the battery to 100% & use as per your normal usage pattern

2. When the battery strength reaches 10%, go to settings = Battery => Tap on the battery icon & share the graph

You may also follow the below steps:

1. Clear system cache.

2. Try the same under safe mode:

Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

3. If still you face the issue

factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/

4. Last option would be to visit the service center to have

a check. Locate here: https://www.asus.com/in/support/Service-Center/India

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This is my mobile now usage .Standby time is ok or need to improve pls tell some.

[Nishat]

My asus still does not support vodafone idea volte function