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Going to Silent Mode after restart / power on the device (Zenfone max pro m2)

Please tell us some basic information before asking for help:
Model Name: Zenfone max pro m2
Firmware Version:
Rooted or not: No
Frequency of Occurrence: Every Time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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1 REPLY 1

victor010
Zen Master III
Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue factory reset your phone after taking a full backup.