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Emergency call issue with vodafone line with Android 9

cengizhankirac
Star III
Please tell us some basic information before asking for help:
Model Name: Zenfone Max Pro M1 (zb602kl)
Firmware Version: Sürüm WW-16.2017.2007.084
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Since the day I bought the device, I cannot call lines such as 155 poly help and 156 jnadarma over vodafone. As a result of the control made in the service and made from the Asus center, it is stated that the problem is caused by Andrid 9, and it can be corrected with an update in September.
I have been victimized during a year and many users are not aware of the problem with their device.

Translated to english with google translate, sorry
10 REPLIES 10

Christine_ASUS
Community Legend II
Hi cengizhankirac
The issue of emergency call in Turkey has been solved with the latest version WW-16.2017.2009.087, which is now on our official website, please check your phone Settings>System>System update, or visit our website for manual update
https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/
#Update Guide
https://www.asus.com/support/FAQ/1009748/

If you have new question with WW-16.2017.2009.087, please open a new thread. Besides, I edited your passage and deleted the picture. Please be aware that sharing the personal information like SN or IMEI on the Internet is quite dangerous.