Cannot Download Instagram from PlayStore

[MotherNinja]

ZF Model: ZB602KL
RAM: 3G
Firmware/APP Version: 15.2016.1901.339-20190108
Frequency of Occurrence: All the time
Rooted: No
APP Name: Instagram

Hi guys, I just want to clarify, after a successful update to the latest FW 339, I cannot download/update Instagram from PlayStore anymore. The page in PlayStore stated that my device is not compatible anymore. Does anyone here experience the same issue also? Thanks

[Y_ASUS]

Hi MotherNinja, We would advise you to check the troubleshooting steps provided by Google: https://support.google.com/googleplay/answer/7513003?hl=en https://support.google.com/googleplay/answer/7512202 If the problem is still appearing, please show me a screenshot of the error message, and tell us your Google Play Store version. Thank you 🙂

[MotherNinja]

Jei_ASUS posted on 2019/2/20 16:55 Hi MotherNinja, We would advise you to check the troubleshooting steps provided by Google:

Hi Jei_ASUS, thanks for your reply and advice. I will try to clear the PlayStore cache and reporting back the result soon since I don't bring the phone with me now.